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Contact Us Today!

At Avernia, we take customer support seriously. Whether you have a question about our fireplaces, need details on shipping, or require help with an existing order, our team is here to assist.

  • Phone: +1 647-370-6654 (Mon–Fri, 9:00 AM – 6:00 PM EST)
  • Email: support@avernia.shop
  • Mailing Address:65 Thorncliffe Park Drive, Apt 1304, East York, Ontario, M4H 1L2, Canada

You may also use the contact form on this page. Please include your order number (if applicable) so we can serve you more efficiently. We aim to respond to all inquiries within 24 business hours.